1.- Identification of the owner and general information

MINSERS is the commercial name of the company MINSERS FFS S.L .. These Terms and Conditions regulate access to and use of the website www.minsers.com (hereinafter, the Website) owned by MINSERS FFS S.L. (hereinafter MINSERS), with C.I.F. B-98950801 and registered office at Calle Escultor Antonio Sacramento nº 9, stair B, door 16, 46013 of Valencia, as well as the services and products offered by MINSERS on its website.

MINSERS offers this website subject to these Terms and Conditions. By visiting the website or using the services or applications of the website, the user accepts these Terms and Conditions.

For the access to the Web site the registration of the Users will not be required. However, in order to contract any of the products or services offered by MINSERS, the User’s registration and acceptance of these conditions will be required before formalizing the payment.

Through the website www.minsers.com, MINSERS offers to the users flip flops and beach towels of the MINSERS brand.

The present Terms and Conditions of MINSERS described below define the rights and obligations of MINSERS and Users within the framework of the Website. These are the only Terms and Conditions applicable to the use of the Website (without prejudice to the fact that certain services may have particular conditions) and to the contracting of orders through the Website and replace any other conditions, except prior agreement and in writing between MINSERS and the User.

2.- User Data

In order to acquire the products offered through the Website, it will be necessary for the User to register through the registration form available on the Website.

The User will be responsible for maintaining the confidentiality of the data and information provided and for restricting access to his computer and access codes to avoid possible unauthorized uses.

In the event that the User has reason to believe that his / her data have been brought to the attention of a third party, or if they have been used in an unauthorized manner, or are likely to be used, he / she must communicate this situation to MINSERS immediately.

The User must verify that their data is correct and complete and inform MINSERS when there is any variation and / or modification in the information provided in the purchase process.

3.- Orders and conditions of sale

The services and products offered through the MINSERS Website are intended for the purchase by Users of flip-flops and beach towels of the MINSERS brand.

To be able to contract an order from MINSERS, the User must be over 18 years of age.

From the Website www.minsers.com, MINSERS will send orders to different customers.

To place orders through the Website, the User must provide a series of data prior to contracting, through the purchase form, and that will be necessary to manage your purchase order.

4.- Price, form of payment and discount codes

Once the form data has been completed, the User must proceed to pay for the order through the means of payment specified on the Website.

After the payment is made, the User will receive an e-mail confirming the order, which will include a summary of the items purchased, the mode of shipment requested and the destination address.

If at the time of payment there is an incident that prevents payment, the user will receive an automatic payment error message and your order will not be processed until the payment process is completed successfully.

The prices of the services are expressed in Euros (€), including taxes and management and shipping costs, the amount of which will be indicated at the time of the final confirmation of each order.

All the prices shown are final prices, the Value Added Tax (VAT) being expressly included, without prejudice to the fact that the user will have at all times information disaggregated of the price of the product. In the case of the Canary Islands, VAT will be excluded when making the payment of the order.

MINSERS may periodically offer discount codes to its Users. These discounts may only be applied in accordance with the instructions specified by MINSERS with respect to each code, and in any case, Users may only use a single code per order.

The use of discount codes will not be compatible with certain promotional actions and collections.

5.- Information about MINSERS products and services  

The data included in the website in each description of the products and services, in their photographs, graphic or iconographic representations or videos as well as commercial names, brands or distinctive signs of any kind, have a merely informative function. Therefore, MINSERS declines any responsibility for the appearance of errors in said information, although it undertakes to take all the measures at its disposal to correct as soon as possible the aforementioned errors or omissions after having been informed of them.

6.- Returns and right of withdrawal

6.1 Returns for manufacturing defects.

The User may return to MINSERS, free of charge, any product that has a manufacturing defect. Taking into account the nature of the contracted products, the User will have a period of one month from when he became aware of the lack of conformity of the product to communicate to MINSERS his lack of conformity with them. If this period is exceeded, any damages will be assumed by the User.

The return of products that have manufacturing defects in them, will not entail any additional cost for the User.

To formalize the return, the User must contact MINSERS within the period granted of one month, in the following return form indicating the product or products to be returned, attaching a photograph and a detailed list of the defects appreciated in them.

Once the product has been received and the defects verified, MINSERS will allow the User to replace the product with another of identical characteristics, unless this option is objectively impossible or disproportionate for MINSERS.

In the event that due to lack of stock, another product with the same characteristics can not be shipped, the User may choose between terminating the contract (that is, the refund of the amounts paid) or requesting the sending of another model that The User voluntarily chooses.

The delivery of the product of identical characteristics or of the new model that the User chooses, as appropriate, will be made in the next 3-5 business days from the date on which MINSERS confirms to the User the replacement of the defective product or the shipment of the new model.

The substitution, the sending of a new model or the termination of the contract will not imply additional expenses for the User.

If the User resolves the contract, MINSERS will carry out the return of the entire amount paid to the User for the purchase of the defective product (including shipping costs).

MINSERS informs Users that the term of the return of the amounts paid will depend on the method of payment that the User would have used when buying the product:

-If the User has made the payment by credit / debit card, MINSERS will refund the amount paid within a period of 14 calendar days since the User decided to terminate the contract.

-If the User has made the payment through PayPal, MINSERS will refund the amount paid within 2-3 business days from when the User decided to terminate the contract.

6.2 Withdrawal

In the event that the User is not satisfied with the products received in his order, the User, in accordance with the General Law for the defense of Consumers and Users, will have a period of fourteen (14) calendar days to return the entire of the order or, if you prefer, you can return any of the products that make up the total order and all without any penalty and without the need to indicate the reasons.

However, the User must be responsible for the direct cost of return to MINSERS, whether it returns the order in full or decides to return only some of the products of the order.

To formalize the return, you must contact MINSERS on the following withdrawal form. Once this communication has been received, MINSERS will indicate the way to send the order to its offices or warehouses.

MINSERS is not responsible for the courier company that the User contracts for the return of the order. In this sense, MINSERS recommends that the User require the courier company to provide proof of delivery once the courier has deposited the product in the offices / warehouses of MINSERS, so that the User has proof that the product has been delivered correctly to MINSERS.

The costs of the return of the order (such as shipping costs through courier companies) will be borne directly by the User.

The product must be unused and with all its labels, packaging and, if applicable, documentation and original accessories that came with it. If this is not done by the User or if the product has suffered any damage, the User accepts that the product may suffer a depreciation or that MINSERS may refuse the return.

Once MINSERS receives the order and verifies that it is in good condition, MINSERS will proceed to return all the amounts paid by the User.

If the User only wishes to return one or some of the products that were part of the order, MINSERS will not be able to return the shipping costs that the User has paid for the entire order.

MINSERS informs Users that the term of the return of the amounts paid will depend on the payment method that the User had used when buying the product:

-If the User has made the payment by credit / debit card, MINSERS will refund the amount paid within a period of 14 calendar days since the User decided to terminate the contract.

-If the User has made the payment through PAYPAL, MINSERS will refund the amount paid within 2-3 business days from when the User decided to terminate the contract.

In any case, MINSERS will return the amounts paid as soon as possible and, in any case, within 14 calendar days following the date on which the User informed of his decision to withdraw the contract.

7.- Product Change Policy

MINSERS does not accept the exchange between a product purchased by the User for another product that is offered on the Website.

In the event that the User wants to make the change in a product, he must exercise his right of withdrawal on the same as established in clause 6.2 and subsequently buy the new product he desires.

8.- Use of the Website

The use of the Website for fraudulent purposes, or related to criminal offenses or illicit activities of any kind is not allowed.

It is also prohibited to send, use or reuse illegal, offensive, abusive, indecent, defamatory, obscene or threatening material of any kind, or that involves a violation of intellectual property rights, trademarks, confidentiality, privacy or any other right, that is, otherwise insulting or objectionable to third parties, or whose content contains computer viruses, political advertising, advertising content, chain mail, mass mailing or any other type of “spam” and, in general, any type of inconvenience or inconvenience unnecessary.

The User undertakes to make a lawful, diligent, honest and correct use of all information or content accessed through the Website or third-party websites that can be accessed through the Website links, all under the principles of good faith and with respect at all times to the current legislation and these Terms and Conditions.

Likewise, the User acquires the commitment not to provoke, maliciously or intentionally, any damage or prejudice that may undermine, alter the Website itself, or introduce or spread computer viruses that may produce unauthorized alterations to the contents or systems of the Website.

MINSERS reserves the right to deny access to the Website or even cancel orders to Users who misuse the contents and / or breach any of the conditions that appear in this document.

9.- Intellectual or Industrial Property  

The intellectual property rights of the page www.minsers.com, its source code, design, navigation structures and the various elements contained therein are the property of MINSERS, which is responsible for the exclusive exercise of the rights to exploit them. any form and especially, the rights of reproduction, distribution, public communication and transformation, in accordance with applicable Spanish and European legislation.

MINSERS informs that it does not grant license or express or implicit authorization whatsoever on the rights of intellectual and / or industrial property or on any other right or property related, directly or indirectly, with the contents included in the Website. It is totally forbidden the total or partial reproduction of the contents of the Website, not even by means of a hyperlink, without express consent in writing by MINSERS. The unauthorized use of these contents will give rise to the legally established responsibilities.

10.- Hyperlinks

Hyperlinks contained in the website can direct to third-party websites. MINSERS does not assume any responsibility for the content, information or services that may appear on these sites, which shall be understood as exclusively offered by MINSERS, and which in no case imply any relationship, acceptance or endorsement between MINSERS and the persons or entities holders of such content or owners of the sites where they are.

11.- Partial nullity

In case any Clause of these Terms and Conditions is declared void, the other Clauses will remain in force and will be interpreted taking into account the spirit of these Terms and Conditions.

12.- Modifications

The information that appears on this Website is current as of the date of its last update. MINSERS reserves the right to unilaterally modify these Terms and Conditions, as well as its privacy policy and any other information. The entry into force of the modifications of the Terms and Conditions will occur from the moment of its publication on this Website.

13.- Notifications

All communications between MINSERS and the User regarding the contracting of orders through the Website, will be made in writing and in accordance with the communication procedures established in these Terms and Conditions for each particular case.

14.- Language

MINSERS may translate the present Terms and Conditions, its Privacy Policy, and any other operative norms, policies or procedures that may be published on the Website into several languages.

The Spanish version will prevail in case of conflict.

15.- Ethical policy on suppliers  

As a prestigious and reliable company, committed to the goal of providing high quality products to its customers, MINSERS recognizes its obligation to ensure that suppliers act ethically. We expect our suppliers to provide on a regular basis an environment that protects the health and safety of employees, in addition to their basic human rights. All providers must comply with their national employment laws and regulations, in particular with respect to the following:

  • Minimum age to work
  • Freely chosen employment
  • Health and security
  • Freedom of association and right to collective bargaining
  • Absence of discrimination
  • Absence of painful or inhuman treatment
  • Working hours
  • Salaries
  • Labor conditions

MINSERS will never knowingly acquire supplies from countries that fail to comply with the above-mentioned principles. We also expect our suppliers to transfer these principles to deal with their own suppliers. Due to the sometimes complex nature of the supply chain of our suppliers, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as MINSERS continues to grow, it recognizes the importance of taking the initiative and doing everything possible to defend the rights of the people involved in the manufacture of its products.

16.- Applicable legislation and jurisdiction

These Terms and Conditions are subject to Spanish legislation. The parties, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, submit to the Courts and Courts of the place of residence of the User.

Also, by virtue of the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council, of May 21, 2013, relating to the resolution of online consumer litigation, MINSERS informs you that, in In the event of a dispute, the User residing in the European Union may resort to the “Online Platform for Conflict Resolution” developed by the European Commission, in order to try to resolve extrajudicially any dispute arising from the provision of services by the European Union. MINSERS.

To access the “Online Platform for Conflict Resolution” you can do so through the following link: https://ec.europa.eu/consumers/odr/

In any case, MINSERS informs the User that it can make any complaint or claim in relation to the services provided by MINSERS through the following claims form.


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