Frequently asked questions

Time and shipping costs
Shipping type Delivery time Price
Standard 2-3 business days Free
Urgent 24 hours 4€
Measurements

Towels:

Lenght (cm) Width (cm)
170 95

 

Flip flops:

Size Lenght (mm)
34-35 234
36-37 247
38-39 260
40-41 273
42-43 286
44-45 300
Care instructions for towels

The towels have two faces, one of natural cotton (100%) and another of microfiber (micro polyester 100%)

For proper care of the towels and colours, it is recommended to wash them with cold water. In case you do it with hot water, never exceed 30ºC.

Applicable taxes

The price of the commercialized products is indicated next to the descriptive sheet of each one of them and include the Value Added Tax (VAT). If any other tax were applicable, this would be indicated.

Defected products

Go to our Returns Policy , which details how to proceed in case of receiving a defected product.

Wrong order

Go to our Returns Policy, which details how to proceed in case of receiving the wrong product.

If you receive an incorrect order, send an image with the products you have received in a clear way in the box and then we will give you a solution once the content is verified.

Return the order

Go to our Returns Policy, which details how to proceed if you wish to exercise your right of withdrawal.

The right of withdrawal consists of rescinding a contract, returning all or part of the merchandise acquired to our offices. If it is all the merchandise purchased and sent by courier, the original shipping costs will also be reimbursed (the shipping costs of the return being paid by the customer). This must be done before 14 days have passed since the purchase of the merchandise.

Can I physically buy Minsers products?

Minsers is only sold online. Purchases can be made through our website www.minsers.com, or through Amazon.

We are currently talking with physical stores in Ibiza, Marbella and Tarifa, but it is still in an initial phase.

I want to sell Minsers in my store

If you are interested in being an authorized salesperson for Minsers, please write to us at admin@minsers.com

Minsers as sponsor

Minsers proactively seeks athletes and public figures to sponsor. Write us for more information at admin@minsers.com

I want to work at Minsers

If you want to work with us, you can send us your CV via email to admin@minsers.com and we will keep it in mind for future selection processes if your profile matches what we are looking for.

Contests and promotions

The commercial raffles and prizes distributed through our social networks are free of commercial value and therefore of guarantee; If a defect is detected in its reception, communicate it as soon as possible to Minsers. These products do not accept changes or refunds.

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